Industries
Dealer management software for marine and power equipment dealers
Marine and power equipment dealers in Australia face a distinct set of challenges: pre-delivery rigging and commissioning that needs the same structured workflow as a build order, extreme seasonal service backlogs between October and March, outboard exchange programs that require clear unit tracking, and workshop jobs that span mechanical, electrical and fibreglass trades simultaneously. MDMS provides the operational backbone for all of it.
Challenges we solve
Rigging and pre-delivery as an unstructured process
Every new boat sale involves rigging and PDI work that is often managed informally — a mental checklist, a whiteboard task list, or a physical job card that gets lost. Commissioning sign-off is inconsistent and warranty start dates are sometimes unclear.
Extreme seasonal service backlogs
Pre-summer service rush compresses enormous volume into a short window. Managing the queue, allocating bays, prioritising jobs by promised date, and communicating progress to customers is nearly impossible without a proper workflow system.
Outboard exchange program tracking
Exchange programs require tracking: which unit was exchanged for which, what the assessed value was, what reconditioning was done, and eventual resale. Without linked unit records, exchanges become a reconciliation nightmare.
Multi-trade workshop coordination
A marine repair job often requires mechanical, electrical and fibreglass work on the same vessel at different times. Coordinating three different technicians with different skillsets against one work order is complicated without per-task assignment.
Seasonal parts planning
Pre-summer impeller kits, anodes, filters and zincs need to be in stock before the season, not ordered reactively when the rush starts. Seasonal reorder points and parts usage history make the difference.
How MDMS helps
Build orders for rigging and pre-delivery
Every new boat delivery in MDMS gets a build order with rigging tasks, PDI checklist items, and a commissioning sign-off step. The commissioning record captures the opening hour meter and customer signature, starting the warranty clock cleanly.
Dispatch board for seasonal backlog management
The dispatch board shows all service jobs on a Gantt timeline. Service coordinators can see which bays are occupied, which jobs are waiting, and which promises are at risk — and communicate updates to customers via automated email notifications.
Exchange program unit tracking
Exchange units get their own unit record in MDMS with assessed value, condition notes, and reconditioning work order. Reconditioning cost is tracked against the unit until it's sold — giving you a clear margin picture on every exchange.
Multi-technician task assignment on a single work order
Work order tasks can be assigned to different technicians. The mechanical tasks go to one tech, electrical to another, fibreglass to a third. Each technician logs their own time and parts independently against the same job.
Seasonal reorder points per part
Parts in MDMS can have seasonally-adjusted reorder points. Set a higher minimum for impellers in September than in May. Low-stock alerts fire before the season peaks, giving you lead time to order before suppliers are under pressure.
Frequently asked questions
- Is there a dealer management system for marine dealers in Australia?
- MDMS is well-suited to Australian marine and power equipment dealers. It covers pre-delivery rigging as a structured build order process, workshop management for seasonal backlogs, outboard exchange program unit tracking, and parts management with seasonal reorder points. It includes native Australian GST compliance and Xero integration.
Ready to see MDMS in your dealership?
Start a 14-day free trial — no credit card, no implementation fee, no sales call required. Or book a personalised demo with our team to see your workflow in MDMS.
Related features
Build & Commissioning
Coordinate workshop builds, parts staging, commissioning checklists and labour time on every unit before it leaves the yard.
Service & Work Orders
Schedule workshop jobs, capture parts and labour, invoice from the work order and feed the unit's full service history.
Parts & Warehouse
Multi-bin warehouse, supersessions, min/max reorder and full transactional history for every part number.