MDMS vs simPRO — Why Equipment Dealers Need More Than a Field Service Tool
simPRO is Australia's most-used field service management platform, trusted by trade businesses across the country. If you're an equipment dealer evaluating simPRO, or looking for an alternative, it's important to understand where the two platforms overlap — and where they fundamentally differ.
Where the two overlap
Both MDMS and simPRO handle service jobs, scheduling and field work well, and both are cloud platforms with a strong Australian footprint. If field service were the whole job, either could fit. Equipment dealers, though, also sell, build, stock and hire machines — and that's where the platforms diverge.
What equipment dealers also need
MDMS adds the dealer-specific layers a field service tool isn't built to carry: serialised equipment inventory, rental contracts, warranty management, and full unit lifecycle tracking from purchase through sale, service and resale. MDMS is the only equipment DMS in Australia with a dedicated build order module, so dealers who assemble and commission machines can manage that alongside everything else.
Australian compliance built in
MDMS is built in Australia. GST is native, finance flows to Xero, and supplier and payroll payments export as ABA files for direct bank upload — so accounting and compliance fit local practice without workarounds.
Offline field service, plus the rest
MDMS still covers the service side strongly: its field-service progressive web app works offline, letting technicians capture jobs, hours, parts and photos with no signal and sync on reconnect. You get capable field service and the sales, parts, rental and finance modules a dealership runs on, in one system.
Try it with your own workflows
MDMS offers a self-serve free trial with no implementation fee, so you can test it against simPRO using your real processes before committing to a switch.
Planning a switch from simPRO?
You don't have to move everything at once. Many dealers start with a single MDMS module running alongside their current system, then migrate the rest when the team is ready. Our import tools cover customers, parts, equipment, suppliers and open balances.
See how migration to MDMS works →See how MDMS compares across the board
The full feature comparison covers self-service onboarding, Australian compliance, field service, build orders, warranty, and technology across MDMS, simPRO, and four other leading platforms.
View comparison table →Competitor details are based on each vendor's publicly documented capabilities as of July 2026. Products change — verify current features, pricing and terms directly with the vendor before making a decision.
Try MDMS free for 14 days
No credit card. No implementation fee. No sales call. Start your trial and see why Australian equipment dealers are choosing MDMS over simPRO.
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