Resources & Insights
Guides, best practices, and industry insights for modern equipment dealerships.
Knowledge for running a modern dealership
The MDMS resource library is written for the people who actually run equipment, machinery and capital-goods dealerships — dealer principals, branch managers, service and parts managers, salespeople and finance teams. Rather than generic software marketing, these guides focus on the day-to-day realities of dealer operations: quoting and configuring complex equipment, building and commissioning units, scheduling workshop and field-service work, keeping parts and inventory under control, managing rental fleets, and reconciling finance with your accounting system.
What you'll find here
You'll find practical setup guides for getting MDMS configured for your business, migration playbooks for moving off a legacy DMS without losing data, and workflow articles that explain how to get the most out of each module — from CRM and CPQ quoting through to service work orders, the offline field-service app, parts and warehouse, rentals, and finance and invoicing with Xero sync. We also share industry perspective on where dealer management software is heading and how cloud platforms change the way dealerships operate.
Built on real dealer workflows
Every piece is grounded in the way dealerships genuinely work, so you can apply what you read straight away. Browse the latest articles below, and check back as the library grows.
Latest articles
Why Equipment Dealers Are Moving to Cloud DMS
Legacy dealer management systems are holding dealerships back. Learn why modern cloud platforms are the future of equipment dealer operations.
The Hidden Cost of Disconnected Dealership Tools
Spreadsheets, paper job cards, and siloed systems create invisible costs. Here's how to measure — and eliminate — them.
How to Migrate from a Legacy DMS Without Downtime
A step-by-step guide to planning and executing a DMS migration with minimal disruption to your dealership.
5 KPIs Every Service Manager Should Track
From labour recovery to jobs-at-risk, these are the metrics that separate high-performing workshops from the rest.
Parts Inventory Management: Best Practices for Dealers
Optimise stock turns, reduce obsolescence, and improve fill rates with proven inventory management strategies.
Choosing the Right Accounting Integration for Your DMS
How a native Xero integration keeps your DMS and accounting in sync. A practical guide for Australian dealerships.