Departments

    MDMS for equipment dealer parts departments

    The parts department is the heartbeat of dealer profitability — but it's also the easiest place for margin to disappear. Obsolete stock ties up cash, stockouts send customers elsewhere, supersession errors result in wrong parts being sold, and slow reordering means emergency freight costs that erode margin. MDMS gives parts managers and counter staff the tools to get all of this right.

    Modern heavy equipment parts warehouse interior with stocked racking and a parts worker at a counter terminal

    Outcomes

    • Fewer stockouts on high-velocity parts

      Reorder points per part per branch trigger low-stock alerts and draft purchase orders automatically. Usage history shows which parts have seasonal spikes so reorder points can be adjusted before the demand hits.

    • Cleaner reorders with automatic PO generation

      When stock falls below the reorder point, the reorder wizard groups all low-stock parts by supplier and pre-populates quantities. Review and approve — purchase orders are generated in minutes, not hours.

    • Faster counter picks and reduced errors

      Counter staff search by description, OEM part number or aftermarket cross-reference. Supersession chains are shown automatically — if the searched part has been superseded, the replacement is suggested before the wrong part is issued.

    Capabilities

    • Multi-branch inventory with transfer workflow

      Stock levels tracked per branch. Inter-branch transfers create two warehouse transactions simultaneously — issue from source, receive at destination. Total on-hand updated in real time across the organisation.

    • Barcode scan workflow

      Type or scan a part number in the scan bar to jump directly to the part record. Scan during receiving to match against PO lines. Scan during stocktake to count without searching.

    • Blind-count stocktake

      Start a stocktake with blind mode enabled — staff count without seeing system quantities. Variance report generated on submission. Approve adjustments to update stock levels with full audit trail.

    • Parts price history and price break management

      Every cost and sell price change is logged with date and previous value. Configure volume price breaks: buy 1-9 at list, 10-49 at 5% off, 50+ at 10% off. Price breaks apply on PO and quote creation.

    How it connects

    One platform, one data flow

    Parts flow through MDMS from supplier PO through warehouse receipt, into stock, out via counter sale or work order issuance, and onto the customer invoice — with stock levels updated in real time at every step. Reorder points trigger draft POs back to suppliers automatically. The same part record carries OEM number, aftermarket cross-references, and supersession chain so counter staff always find the right part.

    Frequently asked questions

    Does MDMS handle parts supersessions for equipment dealers?
    Yes. Parts in MDMS store the OEM part number, superseded_by relationship, and aftermarket cross-references. When a counter staff member searches for a superseded part number, MDMS suggests the replacement automatically and shows stock availability for both.

    Ready to see MDMS in your dealership?

    Start a 14-day free trial — no credit card, no implementation fee, no sales call required. Or book a personalised demo with our team to see your workflow in MDMS.

    Related features

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