Does MDMS provide dashboards for equipment dealership owners?

Yes. MDMS includes a real-time KPI dashboard for dealer principals and GMs showing metrics across all departments with drill-through to individual records. Scheduled reports can be emailed automatically. Role-based access controls what each staff member can see and do.

Departments

MDMS for dealer principals and dealership managers

Running a multi-department equipment dealership means making decisions based on data that, in most businesses, doesn't exist in one place. Sales pipeline value is in a spreadsheet. Service WIP is on the workshop whiteboard. Fleet utilisation is in the rental manager's head. Warranty recovery rates are unknown. MDMS gives dealer principals and GMs a single real-time view of the entire business — with the ability to click through from any metric to the individual records behind it.

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Outcomes Capabilities Related features

Outcomes

Real-time visibility across every department

Live KPI tiles for: revenue YTD, open quotes pipeline, work orders in progress, AR overdue, fleet utilisation, and warranty recovery rate — all on a single dashboard, updating as transactions are processed. No end-of-day summary emails required.

Cross-department control from one login

Dealer principals and GMs have access to every module — sales, service, rental, parts, finance, admin. Role-based access means each team member sees only their own department, but management has the full picture.

Audit-ready records for every action

Every status change, every invoice, every stock adjustment, every user action is logged to the audit trail with the user, timestamp, and before/after values. MDMS gives you the full record if you ever need to reconstruct what happened and why.

Capabilities

Live KPI dashboard with drill-through

Revenue bar chart, technician productivity grid, fleet utilisation bars, warranty recovery table — all built from live data. Click any chart element to see the underlying records. No export required.

Configurable KPI alert thresholds

Set warn and alert levels for each KPI — AR overdue above X, utilisation below Y, warranty recovery below Z. Tiles change colour when thresholds are crossed. Notification sent to nominated staff.

Scheduled report delivery

Configure reports to be emailed automatically at daily, weekly or monthly intervals to nominated recipients. Reports arrive in the inbox — no login required to stay informed.

Role-based access control with 10 roles

10 distinct roles — Owner, Admin, Manager, Sales, Service, Technician, Field Technician, Parts, Finance, Viewer. Each role gets a navigation showing only the modules relevant to their work. Assign multiple users to each role.

How it connects

One platform, one data flow

Every transaction in every department feeds the management dashboard in real time. Sales pipeline, service WIP, parts stock value, rental utilisation, AR aging and warranty recovery all roll up into KPI tiles. Click any tile to drill through to the source records. Configurable thresholds turn tiles red when KPIs slip, and scheduled reports deliver the same view to the inbox of anyone who needs it.

Feature packs that fit this work

Optional features an administrator switches on for the business.

Segmented work order invoicing Work order job segments Parts costing method All feature packs

MDMS AI · optional add-on

Ask in plain English. Confirm it yourself.

MDMS AI is built into the ERP, not bolted on. Every change is shown as a preview, and nothing is saved until you confirm. Questions are free. Each change you confirm uses 1 Action; a change that fails is returned.

See MDMS AI in action See pricing

Finance & Invoicing
Ask about invoices and AR or AP ageing. Answers are read live from your records.
Service & Work Orders
Check work order status, and have service and PM schedule changes prepared for you to confirm.

Try asking

“What does our accounts receivable ageing look like?”Read
“How much do we owe suppliers, and how old is it?”Read

MDMS AI is an optional add-on with its own price and an AI seat for each user who uses it. What is available depends on your modules and each user’s role.

Frequently asked questions

Does MDMS provide dashboards for equipment dealership owners?: Yes. MDMS includes a real-time KPI dashboard for dealer principals and GMs showing metrics across all departments with drill-through to individual records. Scheduled reports can be emailed automatically. Role-based access controls what each staff member can see and do.

Let’s put it together

Ready to see MDMS in your dealership?

Start a 14-day free trial — no credit card, no implementation fee, no sales call required. Or see how it works with our demo walkthroughs or by getting in touch with our team.

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Other departments

Sales Department Service Department Parts Department Rental Department Finance Department